Where we deliver
We deliver across Pakistan only. We do not ship abroad.
How long delivery takes
Most orders arrive in 2 to 7 working days after we confirm them and the supplier hands the parcel to the courier. This is a typical range, not a guarantee of a set day. Times can be longer for some cities, remote areas, public holidays, or if an item is coming from more than one supplier.
We do not promise next-day or 24-hour delivery. We will share an estimate when we confirm your order.
Delivery charges
Delivery charges are calculated and shown at checkout. Please check the amount before you place the order. We will repeat the total, including delivery, when we confirm the order on WhatsApp or phone.
If your basket is fulfilled by more than one supplier, it may arrive as more than one parcel. If an extra delivery charge applies, it will be shown at checkout or explained when we confirm the order.
Cash on Delivery
Payment is Cash on Delivery only. Please keep the exact amount ready for the courier. There is no card or bank payment at the door.
After you order
- We contact you on WhatsApp or phone to confirm your name, address, phone number, items and the amount to collect.
- We place the order for dispatch only after you confirm.
- Once the courier has the parcel, we send you the tracking number.
- You can follow the parcel on the courier’s official tracking page. See Track Your Order.
If the courier cannot reach you
Please keep your phone on and share a landmark or a location pin if the address is hard to find.
If a delivery attempt fails, we will try to contact you to arrange another attempt. If the parcel is returned to the fulfilment partner, we still incur the courier and fulfilment cost. A confirmed order that is refused or left uncollected may be cancelled, and we may not be able to send a replacement on the same terms.
If you need to change the address, message us on WhatsApp at 0339 7859955 as soon as you can — ideally before the parcel is handed to the courier.